All guides

Something not working?

What to check first, and how to reach a real person.

2 minutes 4 steps

  1. 1

    Forgot your password?

    On the sign in screen, tap Forgot password. We email you a link to choose a new one. Check your spam folder if it is slow.

  2. 2

    Site paused?

    If visitors see a paused page, your paid days ended. Open Billing and choose a pack. Everything is saved and comes straight back.

  3. 3

    Photos not uploading?

    Try a smaller photo, or switch between Wi-Fi and mobile data. Very large photos can time out on a slow connection.

  4. 4

    Write to us

    Email hello@showbook.in and tell us what you were trying to do and what you saw. A real person replies.

    A screenshot helps a lot.

Still stuck?

Write to us and a real person will help. A screenshot makes it quicker.

Email hello@showbook.in